Privacy Statement

Section A.   Information Collected and How it is Used

What information we collect if you only browse this site. If you do nothing during your visit to our web site but browse, read pages, or download information, we may gather and store certain information about your visit. In most cases, this information will not identify you personally. We reserve the right to automatically collect and store the following information about your visit:

  1. The Internet Protocol Address and domain name used (The Internet Protocol address is a numerical identifier assigned either to your Internet service provider or directly to your computer. We use the Internet Protocol Address to direct the web pages you see in your browser to you. This address can be translated to determine the domain name of your service provider (e.g. or If you own and use a domain name that is unique to you as an individual, we will be able to identify to you personally the actions you took in browsing our site and our responses.);
  2. The type of browser and operating system you used;
  3. The date and time you visited this site;
  4. The web pages you accessed at this site; and
  5. The web site you visited prior to coming to this web site.

The information we elect to collect or store will be logged and used by the Office of Civil Legal Aid only to improve the content of our web services and to help us understand who visits our site and what information they are people are using our services. We analyze this information and the web site logs to determine how our web site is being used, so that we may continually improve the site’s usefulness to the public.

What we collect if you volunteer information. If during your visit to our web site you send us an email, participate in a survey, or fill out a form, we may also collect and retain:

  1. Your email address and the contents of your email including any audio, video, or graphic information files or formats you send us.
  2. Information volunteered in response to a survey.
  3. Information volunteered through an on-line form for any other purpose including the purchase of documents or services.

We use your email to respond appropriately, including to respond directly to you, to address issues you may identify, to further improve our web site, or to forward to another agency for appropriate action.

Section B. Personal Information and Choice

“Personal information” is information about a natural person that is readily identifiable to that specific individual. Personal information includes such things as an individual’s name, address, and phone number. A domain name or Internet Protocol address is not considered personal information.

We collect no personal information about you unless you voluntarily provide it to us by sending us email, participating in a survey, or completing an on-line form (if any are posted). You may choose not to contact us by email, participate in a survey or to provide any personal information using an online form. Your choice to not participate in these activities will not impair your ability to browse and read or download any information provided on the site.

If personal information is requested on the web site or volunteered by the user, state law and the federal Privacy Act of 1974 may protect it. However, this information is a public record once you provide it, and may be subject to public inspection and copying if not protected by federal or state law.

Section C. Public Access to Information

In Washington, laws exist to ensure that state government is open and that the public has a right to access appropriate records and information possessed by state government. At the same time, there are exceptions to the public’s right to access public records that serve various needs, including the privacy of individuals. Exceptions are provided by both state and federal laws.

All of the information collected at this site becomes public records that may be subject to inspection and copying by members of the public, unless an exemption in law exists.

Section D. Disclaimer

The Office of Civil Legal Aid website has links to other web sites. These include links to web sites operated by other government agencies, nonprofit organizations and private businesses. When you link to another site, you are no longer on the Office of Civil Legal Aid website and this Privacy Notice will not apply. When you link to another website, you are subject to the privacy policy of that new site.

Neither the State of Washington, nor any agency, officer, or employee of the State of Washington warrants the accuracy, reliability or timeliness of any information published by this system, nor endorses any content, viewpoints, products, or services linked from this system, and shall not be held liable for any losses caused by reliance on the accuracy, reliability or timeliness of such information. Portions of such information may be incorrect or not current. If you rely on any information obtained from this system, you do so at your own risk.

Section E.  Office of Civil Legal Aid Contact Information

You may contact the Office of Civil Legal Aid as follows:

Office of Civil Legal Aid
1112 Quince St. SE
P.O. Box 41183
Olympia, WA 98504-1183
(360) 704-4135
(360) 704-4003 (fax)